Effective Date: March 12, 2025

Last Updated: March 12, 2025

ZORI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and protect user data when you use our AI-powered procurement assistant.

By accessing or using ZORI, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

   ZORI collects minimal data to provide AI-driven procurement insights.

   1.1 Information You Provide

   When using ZORI, you may provide:

   • Procurement-related queries (e.g., supplier searches, RFQs, specifications).
   • Business contact information (if applicable, for account-related support).
   • User feedback for improving our AI responses.

   ZORI does NOT request or collect personally identifiable information (PII) like social security numbers, payment details, or personal addresses.

   1.2 Automatically Collected Data

   We may collect non-personal usage data to enhance service quality, such as:

   • Chat interactions (processed in real-time, not stored).
   • Metadata (e.g., request types, response time, session duration).
   • Device and browser information (for performance optimization).

   ZORI does NOT retain chat history beyond active sessions.

1. How We Use Your Information

   ZORI uses collected data to:

   • Provide AI-generated supplier insights and procurement assistance.
   • Improve AI accuracy and response classification.
   • Analyze usage trends to refine the user experience.

   We do NOT use data for marketing, resale, or unsolicited outreach.

1. Data Sharing & Third-Party Access

   ZORI does NOT sell, rent, or share user data with third parties except in the following cases:

   3.1 AI Processing

   • User queries are processed through GPT-4o for response generation.
   • OpenAI (our AI provider) does NOT retain data from API interactions.

   3.2 Service Providers

   • We may use analytics tools to measure ZORI’s performance.
   • Any third-party tools comply with strict data protection policies.

   3.3 Legal Compliance

   • We may disclose information if required by law, court order, or regulatory request.

1. Data Retention & Security

   4.1 Data Retention

   • Chat data is NOT stored beyond an active session.
   • Minimal metadata (non-identifiable) is retained for improving AI workflows.

   4.2 Security Measures

   We implement industry-standard encryption and access controls to protect data.

   However, no system is 100% secure—users should avoid submitting sensitive business or personal information via ZORI.

   Users are responsible for verifying AI-generated supplier insights before acting on them.